When inputting a HIN/SRN or Postcode for the Registry service, you receive one of the following error messages:
HIN/SRN: HIN/SRN entered is invalid.
Postcode: Postcode entered is invalid.
Solution - HIN/SRN
The HIN or SRN has not been entered correctly.
Ensure the capital letter, such as X, I or C is in capitals. You will receive an error if recorded in lowercase.
Solution - Postcode
The postcode will need to be entered as four digits. For example, 3187.