How to cancel Data Feeds

Support Query

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Can I cancel bank data and contract note subscriptions for selected funds?

Solution

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Bank Data Feeds

To remove bank account(s) from the service you will need to complete the Cancellation Request Spreadsheet attached at the bottom of this article.

Please email the completed spreadsheet to [e-mail]. Once the spreadsheet has been received and processed, a BGL Data Service Team Member will contact you to confirm the removal of the account(s) from the service.

Once the feed has been cancelled, the trustee will need to go through the authorisation process again for Simple Fund 360 to be able to receive data from the bank.

Share Data Feeds

Please email [e-mail], referencing your Firm, the Fund Name and Unique Email Address (contract notes email address, if applicable) of the fund(s) you would like to remove from this service. A member of the BGL Data Services Team will contact you to confirm the removal of this service

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