Support Query
I updated the TBAR for the 2018 financial year and the changes are not flowing through to the dashboard. The closing balance of 2018 financial year isn't the same as the opening balance for 2019 financial year.
Solution
The way that the system works is that the new financial year opening balances will only be updated once you close the previous financial year period from the period compliance screen. Therefore this means that any adjustments you make to previous financial year after closing period will not be updated automatically.
To fix the issue, you would either need to:
1. Reverse entries for the new financial year > reopen previous financial year > close previous financial year > create entries for the new financial year.
2. Or post an adjustment to account for the difference.
.